We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Comprar Maquillaje Online (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.comprarmaquillaje.online
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product complies with the description. Spodziewałam is however a bit more soft sponge. Shipment szła long 1.5 month.
16 Ene 2019 05:48
Very cool gabeczka, growing underwater, hard is it domyć, actually not chłonie backing by what hard me is I sense and still nakładam it too much on the face by what receives too powerful effect hiding
16 Ene 2019 05:02
Really nice. I was waiting about 45 days.
16 Ene 2019 03:52
Sponzhik good books along with concealer, came in one package, thank you
16 Ene 2019 03:41
It’s soft and covered in velvet like material
16 Ene 2019 02:26
Haven't tried yet, I will let you know soon! From general overview, looks well.
15 Ene 2019 17:55
Great store! Great customer service! Fast delivery!
15 Ene 2019 09:38
This well, But It is impossible to leave her cleaning. Adheres and does not come out. The first washout and broke
15 Ene 2019 06:04
It took a little while, But shipping was correct. Not yet tried, the washed and with water increases your size up the double. When the extra use will leave comments.
15 Ene 2019 02:22
Sponge nice touch, not absorbs primer. Recommend
14 Ene 2019 15:09
It 'S about a month. Increase in the water, Tonalka does good, but the hairs at the first wash a little faded.
14 Ene 2019 11:43
I love this sponge!
12 Ene 2019 03:38
super. It is very soft. It is not absorb to mamy foundation. I realy recommend.
11 Ene 2019 12:17
Gąbeczka comes nicely packaged, in practical small bag. After soaking significantly increases its volume, however is a little hard and ciut for large which hampers accurate distribution of primer. Although this primer is applied to very nicely, skin looks natural and healthy life. Virtually no product absorbs, super distributes also cosmetics dry, NP rozświetlacz. Pretty hard it domyć.
11 Ene 2019 08:04
Looks the same as the picture, it is very soft, very nice touch, when the nuns grow enough and it gets more squishy, I'm willing to try it and watch it works. Sending it took 1 month to arrive
11 Ene 2019 03:11
Enlarge a lot when you ride and are soft, eager to try them
10 Ene 2019 08:06
Super gąbeczka, very comfortable feel. After soaking double increased its volume.
4 Ene 2019 05:08
M A R A V I L L OR S A. Gets really great when it gets wet. Not yet tried But when you do what you say as going
27 Dic 2018 23:16
Blender went, slowly. Depends on the airport, but arrived safely in neatly packaged comprising its original bag-tightness, which I take a picture forgot. Sponge theory and almost replaces sponges in different sizes, and shape it universal. What distinguishes this sponge from other similar-microfibre ворсистенькая surface. Pile short, thick, soft. Fine distributes cosmetics skin surface, no leaving strokes and divorce. Blender I was satisfied.
10 Dic 2018 03:00
Ha llegado rápido (2 semanas aprox). La esponja funciona bien, deja un acabado impecable pero creo que para maquillajes de noche. Yo utilizo bases mate con cobertura media-alta porque tengo piel mixta y en ciertas zonas necesito controlar brillos, pero me da la sensación de que esta esponja aporta muchísima mas cobertura que una esponja normal y para el dia a dia no me convence ese acabado... se ve mas "cargado" y me parece que le quita toda la jugosidad que te da una esponja normal, sobre todo en las zonas mas secas (mandíbula, pómulos). Para bases de cobertura menor seguro que va muy bien porque no necesitas echar una segunda capa y asi ahorras producto. Parece que no absorbe nada de producto pero se queda como en los pelitos y al limpiarla no se ha quitado todo el residuo. Me da miedo frotar mas por si pierde los pelos. La verdad es que no se si me convence del todo, pero ya no se si es por ser imitación o porque la original es igual (no la he probado). Comentaré tras usarla mas.