We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shocked with the quality of the product, is nicely protected in a pretty cover Mona, the quality of the sponge is awesome, without moisten because it is soft and Soft and once wetted doubles your size and is more soft yet, very good quality, without doubt repeat, very fast shipping ordered days 06/01 and have reached 16/01
item accurate to the description, very securily packaged. pigmentation the bomb!! i'm very satistied with the store. all items bought through 2-3 days were packed together and send as one package which is very good. sponge is microfiber, softness comparable with real technices ones
Excellent sponge, one to one "egg" for a thousand of store. Packed is great, in a separate package with lock. Recommend!
The sponge is very soft! Found better Qie real techniques! Grows quite wet and a beautiful effect on skin
I looovvvvee this sponge! So woaw-ed! It's different from other high-end beauty sponges that I have. Have you ever had a beauty blender that makes you want to keep applying your foundation, because its just so easy and fun? This is that sponge, it's so soft and squicy, smooth on the skin, I barely feel it, Just tap tap tap and the base is all set...in seconds. Am amazed by the quality and very please with my purchase, thank you.
Great has come very fast and quality nice. Without doubt ask more
Excellent fake beauty blender. It also increases from water and it is soft
Keliavo virš dviejų mėnesių. Ipakuota fainai, starch kempinele smagi rankoje, tačiau Dar ne išbandžiau.
Texture very good variety quality and great presentation and in 5 days in Spain. Super happy
Thank you! The delivery was quick and the item is like in the description. I have not tried yet.
less than one month in Europe. Blue shippingpuff is more velvet material, white puff is more sticky like something between silicone and velvet
Sponzhik very interesting. Moderately Thick, fine-pored. I think would be great. Later otpishu impressions. (PE reached 1,5 months)
Excellent quality, compared with purple from another store less porous.
Loved both these sponges that is the second time buy, arrived super fast, too!
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