We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Comprar Maquillaje Online (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.comprarmaquillaje.online
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Para dibujar tal pincel no es conveniente en absoluto, no se dobla en absoluto. El delineador de ojos dura mucho tiempo. La entrega es rápida.
21 Jun 2019 06:07
Me gusta este delineador. un básico del maquillaje.
21 Jun 2019 06:05
17 días para Muscat Oman, es tan agradable para mí que es como la bruja mate es agradable, realmente lo recomiendo
21 Jun 2019 05:58
¡Excelente delineador de ojos! Los días siguientes son 20 en rb y los días 15-18 se cuelgan en rb hasta la entrega a la oficina de correos. El dibujo es lo suficientemente fácil incluso para principiantes. No se borra cuando se toca, solo con arco
20 Jun 2019 09:40
Todo perfecto como siempre, llego todo en muy bien embalado y sobre todo muy rapido.
20 Jun 2019 04:31
19 Jun 2019 21:41
Buena calidad y envío rápido
18 Jun 2019 00:45
Entrega 16 días como uso para terminar
16 Jun 2019 13:40
dura unas 5 horas intacto
15 Jun 2019 11:56
El paquete llegó dos semanas antes que el Comité central. Embalado en embalaje de marca. La calidad es buena. Gracias al vendedor.
15 Jun 2019 00:48
Muy, muy largo fue el paquete de casi 3 meses
14 Jun 2019 23:09
14 Jun 2019 19:31
Pido delineador de ojos en esta tienda por segunda vez. La entrega es rápida, bien embalada, nada arrugado. La calidad del delineador de ojos es muy buena, le recomendamos al vendedor.
14 Jun 2019 12:15
Recibí el producto en buena forma y me encanta el embalaje, es tan wow. Lo único que me entristece son los colores, todos son para la gente blanca, no había suficientes opciones para elegir el color teniendo en cuenta el hecho de que los africanos somos oscuros en la complexión, pero también me encantaría ser condescendiente con esta empresa. No puedo disfrutar del producto porque hace que mi cara sea tan Blanca después de la solicitud
14 Jun 2019 11:55
14 Jun 2019 03:25
de buena calidad.me gusta mucho esta marca.volvere a comprar
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