We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Comprar Maquillaje Online (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.comprarmaquillaje.online
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
En minsk llegó en 2 semanas. Bonito olor. Bien mascarilla moretones bajo los ojos. El vendedor puso un regalo.
8 Jun 2019 07:40
Los productos no llegaron
21 May 2019 11:38
He tomado la sombra más ligera, para mi color amarillo. Y el enrojecimiento y los defectos se eliminarán mal, líquido. Más adecuado como base de luz en la cara, pero no como corrector
16 May 2019 04:57
Los productos llegaron muy rápidamente. Bien empaquetado. Olor agradable, la piel se encuentra notablemente. Lo recomiendo
13 May 2019 23:38
10 Abr 2019 23:32
El pedido tardó 3 meses en llegar a la región de Moscú. El vendedor amplió la protección. Gracias.
4 Abr 2019 05:04
18 Mar 2019 13:14
Viene muy rápido, la calidad es muy buena.
15 Mar 2019 10:39
Los productos no vienen con dinero y no devuelven
10 Mar 2019 08:49
El tono es muy oscuro. Y da amarillo. Pero la calidad es buena
7 Mar 2019 02:27
¡Chic corrector! ¡Embalaje digno! ¡El tubo es hermoso! ¡Con el color también supuesto! Y el olor es muy bueno (quién conoce el olor de pur blanka de avon).
4 Mar 2019 07:48
Buen corrector. Creo que el número 2 es el más ligero. Bien disfraces. Hay un ligero olor. Se cierra firmemente sin que fluya nada.
2 Mar 2019 02:55
El color es bueno, el olor es agradable. La entrega es media. Todo está bien
15 Feb 2019 04:46
Todo corresponde, de buena calidad.
1 Feb 2019 08:52
Estoy muy satisfecho con la calidad del producto y la calidad del producto.
19 Ene 2019 02:04
10 Ene 2019 07:49
8 Ene 2019 01:13
5 Ene 2019 02:22
Elegante botella de консиллера borla textura como una crema acuosa coherencia muy bien cubre la piel imperfecciones tomó 2nd sombra que la piel es muy luz perfectamente huele especialmente en cinta de dura mucho tiempo en la cara ¡Lo más probable es que pedir más! A 2 meses
27 Dic 2018 12:52
Como la forma en que está en el sitio buen producto
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